These Terms & Conditions ("Terms") govern your use of the website www.sindhupackers.com and the services provided by Sindhu Packers and Movers (referred to as "we", "our" or "us"). By accessing the website, submitting a booking request, or engaging our services you agree to be bound by these Terms.
We provide packing, moving, transportation, loading/unloading, warehousing and related relocation services as described on our website. Service specifics, scheduling, pricing and other commercial terms are set out in the quotation or booking confirmation provided to the customer.
All bookings require a confirmed reservation from us. A booking becomes confirmed only when we issue a written confirmation (including email or SMS). Quotations provided are valid for the period specified and may be withdrawn or revised by us prior to confirmation.
Payment terms (advance, balance, accepted modes) will be specified in the quotation or invoice. Failure to remit payment as required may result in suspension or cancellation of services. Any taxes, tolls, permits or statutory charges are payable by the customer unless otherwise agreed in writing.
Cancellations or rescheduling must be communicated in writing. Cancellation fees may apply based on notice period and operational costs; specific fees will be as set out in the quotation or confirmation. We reserve the right to cancel or postpone services due to safety concerns, force majeure events or regulatory restrictions.
The customer shall: (a) provide accurate information regarding items to be moved, addresses, access conditions and any special requirements; (b) ensure all goods are properly packed (unless packing is part of the contracted service); (c) secure necessary permissions for vehicle access and parking; and (d) inform us of any hazardous, perishable or high-value items in advance.
We take reasonable care in providing services. Except where a higher declared value and insurance have been arranged, our liability for loss or damage is limited to the terms set out in the booking confirmation or as required by applicable law. Any claim for loss or damage must be submitted in writing within the timeframe specified in the booking documents; failure to submit a claim within that time may result in forfeiture of rights to claim.
Insurance coverage is available and can be arranged upon request at additional cost. Unless insurance is specifically purchased, items are moved at the customer's risk. We strongly recommend customers arrange appropriate insurance for high-value or fragile goods.
Where warehousing or storage services are provided, charges, liability terms and storage conditions will be set out in the relevant agreement. Storage is subject to availability and will be governed by separate storage terms if provided.
We will not accept or transport goods that are illegal, hazardous, flammable, explosive, corrosive, perishable or otherwise prohibited. Items not declared and subsequently discovered may be removed, destroyed or returned at the customer's expense. We shall not be liable for any loss, damage or legal consequences arising from the customer's failure to declare such items.
Delays caused by access constraints, incorrect addresses, lack of permissions or other third-party actions may attract additional charges. We are not responsible for delays outside our reasonable control.
All website content, logos, trademarks and materials on our site are owned or licensed by Sindhu Packers and Movers. No part of the site may be reproduced, distributed or used without our prior written consent.
Our collection and use of personal data is governed by our Privacy Policy. By using our services you consent to the collection and processing of your personal data in accordance with that policy.
We shall not be liable for any loss or failure to perform due to events beyond our reasonable control, including but not limited to natural disasters, strikes, government actions, pandemics, severe weather, riots or acts of God.
We may update these Terms from time to time. The revised Terms will be posted on our website with an effective date. Continued use of our services after publication of changes constitutes acceptance of the updated Terms.
These Terms are governed by the laws of India. Any dispute arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana, India.
If you have questions or wish to make a claim under these Terms, please contact us:
Effective Date: 4 November 2025
